Free Shipping On Orders Over $100

FAQ

  1. Products
    1. Supplements
    2. Apparel/Accessories
  2. Affiliates & Sponsorship
  3. Shipping & Returns
  4. Guarantees

Supplements

  • Are all the energy/workout supplements caffeinated?

    • Nope! Our Lemon Lime, and Kootenay Koolaid High Altitude flavors are both DELICIOUS and 100% caffeine-free 
  • What flavors are available for the High Altitude products?

    • Lemon Lime (caffeine-free), Kootenay Kool Aid (aka fruit punch - also caffeine-free), Blue Collar (aka blue slush flavour - caffeinated), Pretty Peach (caffeinated)
  • What flavors are available for Pandemic products?

    • Ripped, Wired & BOOM is the flavor combination of the classic favorite Rocket Popsicle (remember, the blue, white and red ones? Try it, it’s delicious!)
    • Viking Blood is the most intense fruit punch you have ever experienced. It is powerful & flavorful in a way that will have you feeling the strength of a viking. 
  • What is the difference between High Altitude and Pandemic?

    • Pandemic is our PRE-WORKOUT supplement -  Mind blowing PUMP combined with ENERGY, FOCUS, AND ENDURANCE! All the ingredients are maximum dosed for maximum effect. This pre workout is Strong AF!
    • It has 9g Citrulline (compared to High Altitudes 2.5g), double the Caffeine Anhydrous at 300mg, and the addition of 3.2g of Beta Alanine 
    • High Altitude is designed to give you additional energy, endurance and performance throughout the day or any activity you want to give a little more. It is chock full of vitamins and minerals to keep your body operating optimally plus an added boost of supportive energy & recovery.
    • What do they both have in common? They are a powerhouse for Energy, Endurance, Recovery, Hydration, and Mental Focus with no Fatigue.
  • What is Beta Alanine?

    • Beta Alanine is a naturally occurring amino acid that aids in the production of carnosine - which is a compound that plays a role in muscle endurance in high-intensity exercise. Beta Alanine is also used for improving athletic performance and building lean muscle mass in younger adults, and improving physical performance in elderly adults.  
  • What is Citrulline

    • Citrulline is a naturally occuring amino acid known to help increase the supply of ingredients (such as L-arginine) the body needs to make certain proteins. It also helps to open up veins and arteries to improve blood flow and reduce blood pressure.
  • Are there more Prevail supplements available?

    • You better believe they are in the works! High Altitude and Pandemic are our flagship products kicking off a wide selection of athletic performance and human optimization products. Stay tuned!

Apparel/Accessories

  • How is your sizing calculated for each product?

    • Please see sizing charts that are attached to each corresponding product. If a chart is not provided for a specific product and you are unsure where you think you may fit - please don’t hesitate to reach out to Prevail reps @ Reflex Cranbrook (778) 517-5066 to request advice on appropriate sizing. 


Affiliates & Sponsorship

  • Do you sponsor athletes?

    • Yes! We are in full support of athletes, especially the up-and-coming. If you or someone you know is a rising athlete/competitor & have an interest in Prevail Empire - don’t hesitate to reach out!
  • How does your affiliate program work?

    • If you are interested in becoming an affiliate you may apply by sending us your social media handles and a personal message to outline why you are interested in becoming an affiliate to landerkin@prevailempire.com to start the application process!


Shipping & Returns

  • What is your general speed of shipment?

    • At Prevail, we strive to ship your orders the very same day they are placed. Of course, sometimes things don’t go as perfectly as we would like them to but we guarantee they will be shipped the following day at the latest. 
  • I received my Prevail Empire clothing order and one of the items just doesn’t fit right, what can I do?

    • Clothing can be returned if they don't fit. They just have to be unwashed and if you are not local to Cranbrook you must pay for shipping with tracking to get it back to us.
  • Where do our orders ship from?

    • All orders ship directly from Cranbrook, BC. Canada, proud home of the Prevail Empire.


Guarantees

  • I ordered High Altitude/Pandemic but it’s just not for me! What do I do?

    • No problem, we know not everything is for everyone and some people just wont jive with our flavors or the supps themselves, we get it. Simply send the remainder of your product back within the first 30 days and receive a full refund - no questions asked.